Questions and Answers
I need a banner size ***X*** - how much would it cost and what's the turn-around time?
For an instant quote, please see our pricing page. Turn-around is generally around 1 to 3 days, depending on our workload. We do offer a 24hr service if you need your banners sooner
When will my banners be ready?
After you make your payment, it usually take less than 24 hours before you can view your banner. If you have any modification requests, it can take anywhere between 10 minutes to 12 hours before your banner is updated.
How do I order?
CLICK HERE to order, or, there is an "order" link at the top of each page. You must fill in all the required fields for each banner.
What are PSD Files
PSD files are Adobe Photoshop source files, we create all our banners using Photoshop. Source file contains editable layers so you can modify them.
How can I pay for my order?
After providing details for the banner, you will be given the option to pay by PAYPAL or CREDIT CARD. Credit Card details are collected and processed by 2Checkout.com. WE DO NOT STORE YOUR CREDIT CARD INFO.
I don't like my banner, can I request some changes?
SURE! we offer 5 free revisions where you can request changes to your banner. On average, our customers are satisfy after 1st or 2nd revisions.
What kind of changes can/can't I request?
You cannot request change to the physical size of your banner, or a complete re-write of the ad copy. This will be considered a different banner and standard price will be charged. Other than that, you can request any changes, such as color, text positioning, animation, etc...
Do you provide HTML code for my banner?
After your banner is completed, we will provide you with the HTML code you can simply copy and paste to use, or if you know how to code HTML, you can download the banner and use your own code.
What is a static banner? What is an animated banner?
Static banner is simply a banner with no moving elements..
Animated banner have movements, typically cycling through a series of text promoting your products and services.
I ordered a banner from you a while ago, but i've lost my banner.
If you still have your order number (receipt number or paypal ID), please contact us and we'll be happy to assist you.
I don't want my banner featured in your portoflio.
If your banner is already listed in our portfolio, you can contact us to get it removed, or let us know during our review process that you do not want it in the portfolio.
Your website look awesome! who designed it? I want a site designed
We designed and developed the site in-house. We do offer web design and development service, please contact us for a quote.
Your website sucks! it's ugly! I need to go and wash my eyes!
We feel ya! some guy designed it for us in exchange for food, we're still saving up to hire a pro!
I have a question that is not answered here.
Please contact us with any additional questions you may have.